Read Our Reviews from Top Rated Dealer In Ithaca, NY

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Pritchard Automotive

★

Briana Biagas

Sep 28, 2021

“

Phenomenal service! I had an issue that I’ve been experiencing that required a body shop consultation. I was able to be seen immediately & the kind staff was able to help me right away when other body shops quoted me $400+ dollars to do what they were able to do in less than 5 minutes. I will happily be taking my business there in the future.

★

Patricia Sanchez

Sep 11, 2021

★

Pat Dolson

Sep 3, 2021

“

Good people and good work.

★

Tammy Sritecha

Aug 27, 2021

★

Paul Revier

Aug 18, 2021

“

Good communication, expert mechanics, committed to their customers.

★

Cate T.

Jul 21, 2021

“

This place has been in the family for a long time. I trust them with my vehicle. It's a friendly place with a clean waiting room.

★

Jim Fabian

Jul 15, 2021

“

Did requested work at a very reasonable price.

★

Christina Cox

Jun 26, 2021

★

Dierdra Oursler

May 18, 2021

“

I seriously cannot recommend Pritchard Auto enough!!! I had been hunting for the perfect car for more than 6 months, after a shady experience with another dealership, the next day I came across Dan and his team. I called about a car and an hour later walked onto that lot and found MY car. Dan was so helpful and friendly, Matt has been patient and attentive to all of my needs, and the entire team just does a wonderful job. This family owned dealership has definitely earned its great reputation and I could not be happier with my purchase and experience from Pritchard Auto. They are transparent and honest, have some of the best prices around and really make you feel cared for. A month after purchasing my vehicle the owner Bill gave me call, as if we were old friends, just to check up on me and make sure I was satisfied with my new car. You won’t get a better experience than this, if you’re looking for a great car and a team that will continue to take care of you, start with Pritchard Auto of Ithaca!

★

Alexander Wolkow

May 16, 2021

“

They've helped me out many many times, and are always cooperative in bringing repairs down to the minimum cost. They get things done fast and right.

★

Michael Yedinak

May 5, 2021

“

Very helpful

★

SA S

May 4, 2021

“

We purchased our vehicle here after a terrible experience with the only other dealership(s) in town, when I remembered my parents doing so 40+ years ago when we lived in Ithaca during my childhood. Dan was SO helpful with the vehicle purchase, we love our car, and have had fantastic service experiences since then. Always friendly, professional, and most importantly, competent, skillful expertise. Cannot recommend enough.

★

Adam McDonald

Apr 29, 2021

“

Dan was awesome, unfortunately our company didn't buy from them but I will definitely recommend anybody in the area.

★

John Littfefield

Apr 3, 2021

“

They did fantastic detail on our 9 year old car. Looks new inside!

★

Adelina Branescu

Mar 19, 2021

“

Really helpful and kind when my car had an issue!! They let me keep the car there overnight before I decided where to go to get it fixed! Really friendly and smart

★

cousins forever

Mar 10, 2021

★

Debra Martens

Feb 23, 2021

“

The best. Bought two cars there and only get them serviced there. Local family. Terrific folks. I wouldn't go anywhere else. I NEVER have to suspect they are padding the bill. Trustworthy and fair. Consistent quality over many years.

★

Josh Gathany

Dec 12, 2020

★

Haley Sammis

Nov 14, 2020

★

Daniel Szabo

Nov 3, 2020

“

Super helpful people. They handled a transaction for me remotely and let me store my tires with them for years. They were always extremely helpful in the 5 years I used them. I would recommend this shop to my friends.

★

Donna Mott

Oct 30, 2020

“

Went to get a price on jeep part..they are so friendly there..good job guys..

★

Rob Harvey

Oct 4, 2020

“

Was the best Dodge dealer in town still a good place to get a good deal on a vehicle excellent body shop

★

Kelley Hamilton

Sep 21, 2020

“

Great, honest people! Go the extra mile for you.

★

Kenneth Herbert

Sep 9, 2020

“

Couldn't find a nicer guy or better prices!

★

Joe Bruce

Sep 9, 2020

“

Lil

★

Andrew Nobles

Sep 7, 2020

★

Todd Smith

Aug 4, 2020

“

Outstanding customer service. Thank you Dan for the new (to me) car and I'll definitely do business with Pritchard again.

★

Alex Kearns-Apuya

Jul 23, 2020

“

Always great work and customer service!

★

DraconusMajorus

Jul 16, 2020

“

Very friendly/knowledgeable in both car rrpairs and customer service. Honest

★

Brian Johnson

Jul 12, 2020

★★★★★

51 Testimonials

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Customer Testimonials for Pritchard Automotive

Deb R - 2004 Dodge Neon

I've been a customer at Pritchard Automotive for years. I have always received prompt, courteous, reliable, A1 service. I highly recommend Pritchard's for vehicle servicing and for the purchase of a vehicle. This family owned business stands behind everything they do and sell.

Russ C - 2003 Chrysler PT Cruiser

I heartily endorse the quality of workmanship and friendly atmosphere that is the heart of Pritchard Automotive. I have been a customer of Pritchards since 1974 when I purchased a Dodge Dart from them. They have over the years sold several cars to me and I have all my cars serviced at Pritchards as the techs are highly qualified. In my estimation they rate five stars.

Pritchard Automotive - 2014 All Makes All Moldes

For more see our reviews on Cars.com http://www.cars.com/dealers/156322/pritchard-automotive/reviews/